Shoplifters and Dishonest Employees Stole Over $6 Billion in 2011 From Just 24 Major Retailers

Highlights of the 24th Annual Retail Theft Survey by Jack L. Hayes International, Inc.

  • Participants: 24 large retail companies with 18,518 stores and over $589 billion in retail sales (2011).
  • Apprehensions: 1,076,508 shoplifters and dishonest employees were apprehended in 2011, up 5.8% from 2010.
  • Recovery Dollars: Over $161 million was recovered from apprehended shoplifters and dishonest employees in 2011, up 11.4% from 2010.
  • Shoplifter Apprehensions: 1,005,003 shoplifters were apprehended in 2011, up 6.0% from 2010.
  • Shoplifter Recovery Dollars: Over $113 million was recovered from apprehended shoplifters in 2011, an increase of 13.9% from 2010. An additional $37 million was recovered in 2011 from shoplifters where no apprehension was made, up a considerable 13.5% from 2010.
  • Employee Apprehensions: 71,505 dishonest employees were apprehended in 2011, up 3.3% from 2010.
  • Employee Recovery Dollars: Over $47 million was recovered from employee apprehensions in 2011, up 5.6% from 2010.
  • On a per company basis, one in every 36 employees was apprehended for theft from their employer in 2011. (Based on over 2.8 million employees.)
  • On a per case average, dishonest employees steal 5.9 times the amount stolen by shoplifters ($665.77 vs $113.30).

Shoplifting and Employee Theft Infographic -
 

 

Sources: 2MCCTV Security Blog, Jack L. Hayes International, Inc.